Support
Ngris offers four plans. Everything billing-related lives in the dashboard under Billing (/account/billing). Paid plans can be billed monthly or yearly.
Plans at a glance
- Free — $0/month. 5 concurrent endpoints, 10 tunnels, 10 GB bandwidth/month, 200K requests/month, all protocols (HTTP, TCP, UDP), traffic inspector (3-day retention), and the built-in WAF and firewall.
- Pro — $5/month billed yearly ($60/yr). 25 endpoints, 100 tunnels, 50 GB bandwidth/month, 500K requests/month, 5 custom domains, 5 dedicated TCP/UDP ports, SSO and RBAC, AI traffic analysis, and 15-day log retention.
- Unlimited — $21/month billed yearly ($250/yr). Unlimited endpoints, tunnels, bandwidth, requests, and custom domains, all regions, full WAF + AI analysis, Organizations, and 30-day log and audit retention.
- Pay As You Go — $0 base. Usage-based billing at $0.08/GB bandwidth and $0.80 per 1,000 requests, unlimited endpoints and tunnels, SSO and RBAC, and 7-day log retention.
Payments
Ngris never stores raw card numbers. 3-D Secure (3DS) is supported — if your bank requires it, the dashboard completes the challenge before activating a change. Only the account owner can run mutating billing actions (checkout, cancel, pause, resume, top-up); members with billing-read permission can view the plan, invoices, balance, and usage estimate.
Changing plans
Pick a plan from the plans grid and confirm checkout. Moving to a plan with a strictly higher effective monthly rate is an immediate upgrade (the difference is prorated and charged now); moving to a cheaper plan is a scheduled downgrade at the end of the current period, so you keep what you paid for until then. A same-plan monthly↔yearly switch is also scheduled at the period boundary.
Prepaid balance and top-up
Your account can hold a prepaid credit balance. Top-ups have a minimum of $5.00 and a maximum of $500.00, charge your selected (or default) card, and credit the balance immediately on success.